rms-adm
1 discussion post
Is there an option to redirect or forward alerts that may not match an existing rule? For example, a NAS may report a defective disk or other fauly, but the backups are still working correctly. In this case, there's a potential to miss the hardware issue, since the alerting via email won't trigger anything except an unmatched reply alert?
There isn't a built-in pass-through type of rule, but there are a couple of existing options that should work.
You could create a new check that matches those non-backup emails from the NAS and is set to "Unscheduled" with a default status of Failure. That way any email that comes in to that check will send out a notification.
The other option would be to expand the criteria for your existing check so that it also matches the non-backup notifications. If that check has a default of Failure, and your Success rules only match the backup notifications, then you'll get a failure notification when the non-backup ones come in.
Hopefully that helps, if not, please let me know!
rrnworks
1 discussion post
I'm looking for similar functionality. My specific scenario:
We have intermittent email alerts generated from NinjaRMM with "bad block" in the body. We'd like to create a check that shows success when no email alert is received and failure when a match is made?
Thank you!
Chris
